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Place your order today, SHIP ON 12-19-17
For rush delivery, please contact us 888-288-7007
Printcandies
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Artwork
Setup-Up Fee
Rush Orders
Shipping
 
Returns
Drop Shipments
 
Canceled Orders Trademarks
 
Notice
Support & Assistance
 



Artwork :
Print Candies’ art department can work with most files. For photos a jpg is preferred and for logos vector art is preferred. If you are having trouble uploading to Printcandies.com, art may be e-mailed to info@printcandies.com. Once the order is placed and the art is submitted, our art department will crop and modify the image for optimal printing onto the candy. If you have questions about submitting a logo or other image please call 888-288-7007.

Set-Up Fee:
We do not charge a set up fee for printing on the candy.

Rush Orders :
Rush orders may be available depending on our current production schedule. Please email info@printcandies.com for any special rush requests to check availability.

Shipping :
Our factory is located in Southern California. We know that every gift is important and take great care in packaging the product upon shipping to ensure safe arrival. Shipping costs are based on service selected, weight, and shipping destination. Shipping is the responsibility of the customer and is not refundable. Printcandies.com is not responsible for delays or damages caused during shipping. Purchaser must file a claim with the shipping carrier at the time of delivery.

Shipping Internationally :
Printcandies.com ships to Canada. For UPS Shipments to other foreign countries call 888-288-7007. Customs declarations will be declared as 'Merchandise' and the full product purchase price declared.

International Taxes, Duties, Regulations, Brokerage Fees :
Customer is responsible for any fees assessed by the local shipping carrier. Print Candies is not responsible for any additional fees incurred due to customs, brokerage fees, etc. Please contact your local customs department to receive more information prior to placing your order.

Returns :
Due to the made-to-order and edible nature of our products, all sales are final. Merchandise found to be incorrect due to Printcandies.com’s error will be refunded within 30 days of receipt of the merchandise. If the item must be returned due to our error, please contact Customer Service at 888.288.7007 within 10 days upon receipt of the merchandise.

Drop Shipments :
Under special requests, multiple shipments may incur additional shipping charges. To expedite your order, labels supplied for each location are preferred.

Canceled Orders :
Cancellation charges will be determined by the costs that have been incurred at the time of cancellation.

Trademarks :
Printcandies.com presumes customers are authorized to use trademarks sent for print production. We assume no liability in trademark and/or copyright disputes. The logos, insignias, designs and trademarks printed on products on Print Candies’ website are reproduced only to show examples of our decorating capabilities. They are not presented for resale with these specific logos on them. They are not to be construed as product or brand name endorsements by or for the trademark owners.

Notice :
All prices and product details are subject to change without notice..

Support and Assistance :
If you have a question or a problem, please call us toll free at 888.288.7007 or contact us via email at info@Printcandies.com. We will happily address any of your comments or concerns.
   
   
 
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